Shipping & Returns
Shipping Rates & Free Shipping
Shipping rates and available delivery options are calculated at checkout.
From time to time, ZABICOLife may offer complimentary shipping on qualifying orders. Any applicable free-shipping offer will be displayed on our website and applied according to the terms of the promotion.
Delivery
Delivery times vary depending on destination, carrier, and shipping method selected. Estimated delivery dates provided at checkout or by the carrier are estimates and are not guaranteed.
Once an order has been transferred to the shipping carrier, delays caused by weather, carrier operations, holidays, or other circumstances outside ZABICOLife's control may affect delivery.
Returns & Exchanges
Because ZABICOLife products are consumable wellness products, we cannot accept returns of opened products.
If your order arrives damaged, defective, or incorrect, please contact us promptly so we can make it right.
Please provide:
- Your order number
- A brief description of the issue
- Photographs of the damaged, defective, or incorrect product and its shipping packaging
Once reviewed and approved, we will arrange an appropriate replacement or resolution.
Order Changes & Cancellations
If you need to change or cancel an order, please contact us as soon as possible. Once an order has entered fulfillment or has shipped, we may be unable to modify or cancel it.
Questions?
If you have questions regarding your order, shipping, or a product you received, please contact ZABICOLife Customer Service through the contact information provided on our website.
We want every ZABICOLife experience—from our botanicals to the arrival of your order—to reflect the care and quality behind our brand.